Appointment Reminders

As a reminder, telephone appointments are available for general unemployment insurance claims on Mondays and Tuesdays. You must schedule an appointment by your geographic region. For example, if you live on Oahu, you must schedule your appointment with the Oahu Claims Office. In-person services are also available on a first-come, first-served basis Wednesdays through Fridays, from 7:45 a.m. to 4:00 p.m. For entry, you must present a valid government-issued picture ID along with a vaccine card showing full vaccination against COVID-19 or a negative COVID-19 test result taken within the previous 48 hours. In-person services are not guaranteed and will be accommodated as time and resources allow.


Statewide Offices Reopening In-Person

DLIR REOPENING OFFICES STATEWIDE DECEMBER 1

First Come, First Served Services Available Wednesdays Through Fridays

HONOLULU — The state Department of Labor & Industrial Relations (DLIR) will open offices statewide beginning on Wednesday, Dec. 1, 2021. In-person services from all programs in the department will be available Wednesdays through Fridays.

“We will require proof of full COVID-19 vaccination or testing prior to entry pursuant to Gov. Ige’s Executive Order to help ensure the safety of the public and our workforce,” said DLIR Director Anne Perreira-Eustaquio. “We have increased security to enforce all COVID-19 safety measures including social distancing guidelines and mask wearing while inside the offices.”

The department will continue to assess statewide operations with a goal of reopening in-person services during all regular state business days.

In-person services for general unemployment insurance claims as well as for employer services will be available from 7:45 a.m. to 4:00 p.m. Wednesdays through Fridays on a first come, first served basis. Individuals must present a vaccine card showing full vaccination against COVID-19 or a negative COVID-19 test result within 48 hours before entry. In-person services are not guaranteed and will be accommodated as time and resources allow.

The DLIR will continue to offer telephone appointments as following:

    • Adjudication—30-minute appointments Monday through Wednesday
    • General Unemployment Insurance—20-minute appointments Monday and Tuesday
    • Pandemic Unemployment Assistance—30-minute appointments Monday through Wednesday
    • Employer Services—30-minute appointments Monday through Friday

Individuals may only make appointments for themselves. Language interpretation services are available for both telephone and in-person services.

Unemployment insurance and Pandemic Unemployment Assistance appeals require mailing via the United States Postal Service or online at: https://huiclaims.hawaii.gov/#/.

Access to all types of unemployment insurance appointments is available via the web (Chrome or Microsoft Edge) at: labor.hawaii.gov/ui/appointments/. For more information please visit: https://www.hawaiiunemploymentinfo.com/. Contact information for services other than unemployment insurance is available at: https://labor.hawaii.gov/contact/.

For more information about unemployment insurance and other labor issues please visit the FAQs at https://labor.hawaii.gov/covid-19-labor-faqs/.


Telephone Appointments

Telephone appointments are available for Adjudication, General Unemployment Insurance Claims, Pandemic Unemployment Insurance and Employer Services. In-person services are also available. Please see the updated flyer below.


Appointment Updates

Please be aware that all DLIR appointments are still being conducted by telephone. DLIR’s statewide offices will remain closed through November 30, 2021. Beginning on Wednesday, December 1, 2021, services from all programs in the department will be available Wednesdays through Fridays. Telephone appointments for general unemployment insurance and claims adjudication services will continue on Mondays and Tuesdays.


Appointment Follow Up

Please make sure that the contact information on your UI account is up-to-date. The UI staff, including claims examiners, use the contact information on your UI account to contact you for your scheduled appointment date and time. To request an appointment, visit https://labor.hawaii.gov/ui/appointments/


Money Mule Fraud Alert

Fraudsters are stealing unemployment insurance money through a new Money Mule scam. Money mules are individuals who are asked to receive funds into their bank account and then “process” those funds via wire transfer, mail or peony services. Individuals are advised to protect themselves by refusing to send or receive money on behalf of individuals and businesses for which they are not responsible and to be wary of online job postings and messages promising easy money for little to no effort. Please see the flyer below for more info.

Download

University of Hawai‘i Community Colleges Virtual Career Fair

The University of Hawai‘i Community Colleges is hosting a virtual career fair from Sept 9 – Oct 1. Learn more and register today at go.hawaii.edu/3nE


Virtual Career Fair

The University of Hawai‘i Community Colleges is hosting a virtual career fair through October 1st, 2021. Online Pre-Registration is REQUIRED! To register, visit https://uhccjco.wixsite.com/careerfair.


American Job Center

Effective September 13, 2021, proof of COVID-19 vaccination or a negative test result will be required from anyone entering state facilities, including the American Job Centers, in accordance with Executive Order No. 21-07.

Accepted proof of vaccinations include:

  • Hard copy of vaccination card and matching I.D.
  • Photo of vaccination card and matching I.D.

Proof of negative COVID-19 test:

  • Proof of approved negative COVID-19 test taken within 72 hours of visit

For appointments:

  • The Hilo AJC is open by appointment only. To make an appointment, call (808) 935-6527.
  • The Kauai AJC is open by appointment only. To make an appointment, call (808) 274-3056.
  • The Oahu AJC is open to walk-ins, and no appointment is required. For more information, call (808) 768-5701.


PEUC Balance

Please note that individuals with a balance on their PEUC claim will not be able to collect it after the week ending September 4.  In addition, PEUC claim balances cannot be used to establish a new regular UI claim.